DoubleJump is a unique, creative environment, backed by a small team of passionate developers. We are always looking for new opportunities to grow and do better, but this time we’re hoping to build a better foundation for our community of players.
That’s where you come in. As a Community Manager, you will be a jack of all trades!
You will be the bridge between our community and our developers; facilitating the conversion around our games, and guiding our development to the best possible version of itself. You will be interacting with the community through various means: Answering support tickets, talking on forums, and posting on social media.
Your three primary roles will be Community Management, QA, Support.
Bridging the communication gap between our community and the rest of the studio.
Communicate issues and player feedback to the development team. Help prioritize those issues with other development tasks.
Engage with our community on a daily basis, and be constantly looking for ways we can improve.
Execute established and proven social media strategies.
Rapidly respond to player support requests across multiple channels.
Test pre-release features and verify functionality, content, and stability.
Excellent written communication skills.
Experience managing social channels.
Experience managing a community, taking feedback, resolving issues.
Photoshop and video editing skills are a bonus.